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Unable to update database

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Moderator: cortis

Unable to update database

Postby camccarty » June 15th, 2009, 9:43 am

I am trying to use SB for the first time and I get an error message that says "unable to connect to product database. check your internet connection". I have...the connection is ok...what is the problem?
camccarty
 
Posts: 1
Joined: June 15th, 2009, 9:38 am

Re: Unable to update database

Postby cortis » June 15th, 2009, 11:03 pm

I bet you are using iPhone OS 3.0? If so that is the problem. Apple made a subtle change that is causing the problem. We have a fixed version that is in review (it has been in review for 2 weeks), that will fix the problem. Thanks for your patience.
cortis
 
Posts: 209
Joined: July 8th, 2008, 5:33 pm

Re: Unable to update database

Postby cortis » June 17th, 2009, 8:50 am

We've updated our database so Save Benjis 1.4 will work on iPhones running OS 3.0. Version 1.4.1 is also currently in review and fixes a few other minor problems.
cortis
 
Posts: 209
Joined: July 8th, 2008, 5:33 pm


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